Shipping Policy
Thank you for choosing Gladical Sense for your physical health needs. Please read our shipping policy carefully to understand how we handle the delivery of both digital and physical items.
1. Delivery of Digital
a. Digital products will be delivered to the email address provided during checkout.
b. Upon successful payment, you will receive an email containing instructions and links to access and download your digital product(s).
c. Please ensure the provided email address is accurate and accessible.
2. Delivery of Consultation
a. Consultation services are conducted through video chat platforms.
b. After scheduling your consultation, we will provide you with the necessary details to connect with our professional.
c. It is your responsibility to have the required software, equipment, and stable internet connection.
3. Delivery of Physical a. We will ship physical items to the address provided during checkout.
b. Please ensure the provided address is accurate and up to date.
c. Shipping costs and delivery times will be displayed during checkout.
d. We will make every effort to process and ship orders promptly, but delivery times may vary.
4. Order Tracking:
a. For digital products and consultation services, tracking is not applicable.
b. For physical items, we will provide a tracking number once your order has been shipped.
5. Returns and Refunds:
a. Returns and refunds are subject to our Refund Policy.
6. Contact Us:
If you have any questions or concerns, please contact us via email or by calling our phone number during working hours.
Please note that this shipping policy is subject to change without prior notice. We do not offer international shipping at this time. Thank you for your understanding and support.